FAQs

Every design we sell is original. We don't reproduce traditional folk patterns or copy historical embroidery — we create new graphic interpretations of Ukrainian design tradition, with hidden typography, encoded names, and meanings built into the geometry. Look at our products closely and you'll see what we mean: a Kyiv tee that hides the city's name inside a chestnut-flower motif, a Names Collection piece where the letters of your name are the embroidery pattern, a Fuck Putin t-shirt where the message is encoded into a vyshyvanka-style design.

We're also a women-owned, women-designed small business based in Vancouver, Washington — not a drop-shipping reseller of someone else's designs. Every pattern in our catalog was designed by our founder Tetyana. And 30% of our profits go to charities supporting Ukrainian causes.

It depends on the product. Most of our apparel — t-shirts, crop tops, hoodies, long sleeve tees, sweatshirts — features real embroidery, stitched directly onto the chest in the same size and technique as our 3-inch patches (roughly a 4×4 inch piece of threadwork). Our patches are also real embroidery.

Our all-over print products — totes, mugs, pillows, blankets, swimwear, sports bras, headbands, fanny packs — use printed designs. Most apparel pieces use a high-quality printing method where the fabric is printed first and then cut and sewn, so the pattern wraps the entire garment continuously rather than being stamped on top. Throw blankets and socks use sublimation printing, which bonds the dye into the fabric at the fiber level — meaning the design won't peel, crack, or fade.

Each product description specifies which method is used.

We work with an on-demand fulfillment partner with production facilities worldwide. Depending on where you order from, your product is made at the facility closest to you — typically in the US, EU, or Mexico for North American and European orders. This keeps shipping faster and reduces our environmental footprint. Each product is made specifically for you when you place the order, not pre-stocked in a warehouse.

We work hard to photograph our products as accurately as possible, but there are two factors that affect what you see on screen versus what you receive:

First, different monitors and phones render color differently — what looks vivid on an OLED phone screen may look slightly muted on a desktop monitor or vice versa.

Second, our products are made in small batches, and natural variations in fabric dye lots can cause subtle differences between batches. These variations are usually minor (within a few percent on shade) and are part of how on-demand production works.

If a color difference is significant enough to feel wrong, contact us at store@newvyshyvanka.com within 30 days of delivery and we'll make it right.

When you place an order, we don't pull it from a warehouse — we send your specifications to our production partner, who makes the product specifically for you. The garment is embroidered or printed, packaged, and shipped to your address. This process takes 2–7 business days before the package leaves the facility, plus standard shipping time to reach you.

Why we work this way: it means we don't carry inventory we might never sell, we don't waste materials on speculative production, and we can offer original designs across many sizes and colors without warehousing thousands of variants. The tradeoff is that you wait a little longer — typically 1–2 weeks total — but the product was made for you, not for some hypothetical customer.

30% of our net profits go to organizations supporting Ukrainian causes. The specific recipients vary based on what's most urgently needed at any given time — humanitarian relief, medical aid, refugee support, cultural preservation, and similar work. For information on our current beneficiary organizations, or to request documentation of a recent donation, please email us at store@newvyshyvanka.com

Yes! We offer custom embroidery design services for individuals, couples, families, and small organizations. Common requests include custom name embroideries (in our signature hidden-letter style), wedding or anniversary commemorations, family crests, organizational logos with a Ukrainian aesthetic, and bespoke designs based on specific symbols or meanings.

Custom designs typically take 2–4 weeks from initial conversation to finished product. To start a custom design conversation, email us at store@newvyshyvanka.com with a description of what you have in mind, your budget range, and any visual references you'd like to share.